Manuals (Download in PDF format)

Software Manuals:
Observer 12 Manual
Observer 12 Quickstart Guide
Advanced Probe Manual

Hardware Manuals:
GigaStor
Gigabit Observer Probe Kit
Gigabit Observer Rack-mount Probe
Gigabit Observer Suite System (GOSS)

WAN Observer Probe Kit
WAN Observer Rack-mount Probe
WAN Observer Suite System (WOSS)

10/100 Full Duplex Probe Quick Start Guide

Optical TAP Installation Guide

General

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SUPUP1000

Upgrading or Updating a Network Instruments Product (all products)

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Updating Observer within a major version number

SUPUP1001

”My license numbers do not work” - Problems licensing your product

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How to subscribe to the Observer mailing list

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A Brief Explanation Of Ethernet Errors Tracked By Observer

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Observer’s Use of Exploratory Packets - Observer broadcasting LLC packets

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How do I set up real-time decoding of LAN traffic?

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Writing Custom Decodes to Work with Observer

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Enabling SNMP CPU and Memory Usage Stats on Windows Servers

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Observer’s Support for Multiple Concurrent Packet Captures

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Network Trending & Internet Trending Disk Usage

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Backing up Observer Files When Moving Observer to a New System

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VLAN Statistics

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Using Discover Network Names on a Layer 3 Switch that utilizes VLANS

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Observer Shared-key encryption vs. Standard Data Encryption

Installation Notes

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Error Copying File registry.dll, NiHash.dll, and NiResolve.dll during upgrade or reinstall

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Installing the Network Instruments Network Card Driver on Windows XP

HDWSUP1001

Custom Driver Installation for Atheros-based 802.11a/b Combo Cards

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No Adapters Available on the "Select Network Adapter" list.

Suggested Network Card(s)

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Suggested PCMCIA (Laptop) Ethernet and Token Ring Adapters

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Suggested PCI (Desktop) Ethernet, Token Ring and FDDI Adapters

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Suggested PCI and PCMCIA 802.11a/b/g Wireless Adapters

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General Notes on NDIS drivers and tracking Ethernet Errors

Supported Switches/Switch Issues

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Supported Switches

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Configuring Cisco 6000 switches using a SPAN port to a Network Instruments Full-Duplex Gigabit Product

Specific Network Card Notes

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Installing the CNet PCMCIA adapter with the Network Instruments Drivers

Probe Notes

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Probe TCP port number usage notes

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Configuring the Windows XP SP2 Security Center Firewall to Allow Observer Probes and Consoles to Communicate

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Probe Redirection Error - Unable to connect remote probes to Observer console

Observer Errors/System Problems

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General Observer troubleshooting

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Network adapter card does not support promiscuous mode?

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Problems with PCMCIA adapters?

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Failed in OPEN_ADAPTER_4 error

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OT5050R.DLL and/or MFC42.DLL missing export error

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Error: LOAD DRIVER: Could not open VMONxx.SYS service

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Problems with Observer on NT and Citrix Winframe Beta 2

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Problems with built-in Compaq 10/100 NICs

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Using the DEC 21140 Chip Set with NT and the NI Drivers - DOES NOT WORK!

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Error: unable to create trap receive socket trigger ctrl19

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No Adapters Available on the "Select Network Adapter" list.

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Configuring the Windows XP SP2 Security Center Firewall to Allow Observer Probes and Consoles to Communicate

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Integrated Intel Pro 1000 Adapters Report All Sent Packets With Bad TCP Checksum

Wireless Support Issues

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Cisco's Use of EAP/LEAP in Wireless Communications

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Can not see wireless Observer modes

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How Observer Converts Wireless Decibels to Signal Strength